Cookie Policy

SUPA HUB SPC (“SUPA HUB”, "SUPA", "S U P A", “we”, “us”, or “our”) is a segregated portfolio company incorporated in the Cayman Islands, with registration number 359688 and registered address at Harbour Centre 4/F, 42 North Church Street, George Town, KY1-1107, Cayman Islands. We provide digital asset registry and infrastructure services exclusively through partnerships with licensed financial institutions. We do not provide banking, advisory, or other financial services ourselves. Digital assets are not insured. SUPA HUB SPC acts as the official issuer and registrar of all documents generated through its platform. Each such document is executed using a qualified electronic signature with full legal effect, and its authenticity and integrity can be verified at any time at: https://app.supahub.co/veri.

This Cookie Policy explains how we use cookies and similar technologies on our website, platform, or any other online or offline services we provide (collectively, the “Services”). We are committed to handling any personal data collected through these technologies in compliance with the Data Protection Act, 2017 (as revised) of the Cayman Islands (“DPA”) and other applicable data protection laws. As a Cayman Islands entity, our activities are primarily governed by the DPA, which establishes principles for the fair and lawful handling of personal data.

We may resell certain services from third-party providers, including but not limited to SUPA RED LTD (a Category A Registrant under Hong Kong Cap. 615 (Anti-Money Laundering and Counter-Terrorist Financing Ordinance), registration number A-B-24-11-08324, address: 10/F YF Life Tower, Unit HD106, 33 Lockhart Rd, Wan Chai, Hong Kong; company registration/tax number: 76874833). We may also purchase services from other third-party suppliers, including financial service providers, and resell them to our clients. However, SUPA HUB SPC itself does not render any financial services.

By accessing or using our Services, you consent to the placement and use of cookies and similar technologies as described in this Policy. If you do not agree, you should immediately cease using the Services, as certain features may not function without these technologies.

1. What Are Cookies and Similar Technologies?

Cookies are small text files stored on your device (such as a computer, smartphone, or tablet) when you visit a website. They enable the site to recognise your device and retain information about your preferences or actions.

We also employ similar technologies, including pixels, web beacons, device identifiers, and local storage (collectively referred to as “cookies” in this Policy). These tools help us collect data to enhance functionality, security, and user experience.

Under the DPA, where these technologies process personal data, we ensure compliance with principles of fair and lawful processing, limiting collection to what is necessary for specified purposes.

2. Types of Cookies We Use

We use the following categories of cookies for the purposes outlined below. These are essential to our operations and may not be disabled without impacting the Services' functionality.

Strictly Necessary Cookies: These are required for the core operation of the Services, such as enabling secure login, navigation, form completion, and maintaining session integrity. Without them, the Services cannot function properly. Duration: Session or persistent.

Performance/Analytics Cookies: These collect anonymised data on how users interact with the Services (e.g., pages viewed, time spent, error rates) to monitor and improve performance. Duration: Persistent.

Functional Cookies: These remember user choices (e.g., language or region settings) to provide a more tailored experience. Duration: Persistent.

Targeting/Advertising Cookies: These track browsing habits to deliver relevant advertisements, limit ad frequency, and measure campaign effectiveness. They may be set by third parties with our authorisation. Duration: Persistent.

We reserve the right to use these cookies as necessary for our legitimate business interests, including service provision, security, and compliance.

3. First-Party and Third-Party Cookies

First-party cookies are set directly by us and used solely for our purposes.

Third-party cookies are placed by approved partners (e.g., analytics providers or advertising networks). These parties process data according to their own policies, but we require them to adhere to appropriate safeguards under the DPA where personal data is involved.

A current list of third-party cookies is available upon written request. We do not provide an exhaustive real-time list, as partners may change.

4. Specific Tools We Use

We utilise tools such as:
- Analytics services for anonymised usage tracking.
- Security and performance enhancers.
- Marketing and CRM platforms.

Specific providers may include well-established entities, but we do not disclose full details here to protect operational security. Opt-out options, where available, are limited to non-essential cookies and may be managed through browser settings.

5. How to Manage or Disable Cookies

While we encourage the use of cookies for optimal experience, you may attempt to manage them via:

a. Browser Settings: Adjust your browser to block or alert you about cookies. Note that disabling strictly necessary cookies will impair or prevent access to the Services. Instructions vary by browser; consult your browser's help section.

b. Industry Tools: Certain providers offer opt-out mechanisms, but these are not guaranteed and do not apply to all cookies.

Disabling cookies may result in reduced functionality, and we accept no liability for any inconvenience or loss arising from such actions. Under the DPA, we are not obligated to provide alternative access if cookies are refused.

6. Changes to This Cookie Policy

We may amend this Policy at our discretion to reflect changes in technology, practices, or legal requirements. Updates will be posted on our website with a revised date. Continued use of the Services constitutes acceptance of any changes. We are not required to notify you individually unless mandated by law.